Frequently Asked Questions
Explore answers regarding our textile collections, wallcoverings, custom-made products, trade services, project support, worldwide shipping, sustainability practices, and professional interior solutions.
General Information
What is 4SPACES?
4SPACES is a Zurich-based interior textile and material company specializing in contemporary fabrics, wallcoverings, custom textile solutions, and curated interior materials for residential, hospitality, commercial, and contract projects worldwide.
Who does 4SPACES work with?
We work internationally with architects, interior designers, decorators, hospitality groups, developers, retailers, creative studios, and private clients.
Where is 4SPACES based?
4SPACES is headquartered in Zurich, Switzerland.
Do you work on international projects?
Yes. We support residential, hospitality, retail, and commercial projects worldwide.
Products & Materials
What types of products do you offer?
Our collections include upholstery fabrics, decorative textiles, curtains, wallcoverings, acoustic materials, hospitality textiles, and custom-made interior solutions.
Are your fabrics suitable for upholstery?
Many of our fabrics are suitable for upholstery applications depending on technical performance, abrasion resistance, and intended use.
Do you offer fabrics suitable for hospitality projects?
Yes. Selected collections are developed specifically for hospitality, commercial, and high-traffic environments.
Are FR or fire-retardant fabrics available?
Certain collections may include fire-retardant or contract-grade specifications depending on the product category and intended application.
Can colours vary between samples and production?
Yes. Slight variations may occur due to dye lots, monitor settings, lighting conditions, material composition, and manufacturing tolerances.
Do you provide technical datasheets?
Technical specifications and product information may be available depending on the collection and project requirements.
Do you offer acoustic textile solutions?
Yes. Selected products may support acoustic performance and interior sound management depending on installation and application.
Wallcoverings
Do you offer designer wallcoverings?
Yes. 4SPACES offers curated contemporary wallcoverings for residential, hospitality, and commercial interiors.
Can wallcoverings be customized?
Depending on the collection and project scope, selected wallcoverings may support customization options.
Are installation instructions available?
Installation guidance may be provided depending on the product and project requirements.
Are wallcoverings suitable for hospitality projects?
Yes. Selected wallcoverings are suitable for hospitality, retail, office, and commercial applications.
Architects, Designers & Trade Accounts
Do you work with architects and interior designers?
Yes. Collaboration with architects, interior designers, decorators, and developers is a core part of our business.
Do you offer trade accounts?
Yes. Professional accounts may provide access to trade services, samples, project support, and additional resources.
Can I request complimentary samples?
Complimentary samples may be available for approved trade professionals and project-related requests.
Can sample requests be refused?
Yes. 4SPACES reserves the right to approve, reject, limit, or suspend sample requests and professional accounts at its sole discretion.
Do you support large hospitality or commercial projects?
Yes. We regularly work on hospitality, residential, office, retail, and contract projects internationally.
Can you assist with textile specifications?
Yes. We provide project support regarding textile selection, materials, applications, and specifications.
Orders & Production
Are your products made-to-order?
Certain products may be custom-made, produced on demand, or manufactured specifically for individual projects.
Can production lead times vary?
Yes. Lead times may vary depending on product availability, production schedules, customization, logistics, and project scale.
Can orders be cancelled after production begins?
Depending on the product type and production stage, cancellations may not be possible once manufacturing or preparation has started.
Can products be discontinued?
Yes. Collections, materials, colours, and specifications may change or be discontinued without prior notice.
Shipping & Delivery
Do you ship worldwide?
Yes. Worldwide shipping may be available depending on destination country, logistics availability, and applicable regulations.
Are delivery times guaranteed?
No. Delivery timelines are estimates only and may be affected by production schedules, customs procedures, transport disruptions, and external events.
Who is responsible for customs duties and taxes?
Import duties, customs charges, local taxes, and related fees are generally the responsibility of the recipient unless otherwise agreed in writing.
Can you ship directly to project sites?
Depending on logistics feasibility and project requirements, direct delivery to project sites may be possible.
Sustainability & Sourcing
Do you focus on sustainable materials?
Sustainability and responsible sourcing are integrated into the long-term direction of 4SPACES, including material selection, supplier partnerships, and product longevity.
Do you work with regional suppliers?
Wherever possible, we prioritize regional sourcing and long-term manufacturing partnerships.
Do you offer natural fibre textiles?
Yes. Selected collections may include natural fibres and material compositions depending on the product category.
Website, Privacy & Legal Information
How is personal information handled?
Personal information is processed in accordance with our Privacy Policy and applicable Swiss and European data protection regulations.
Does the website use cookies and analytics tools?
Yes. Our website may use cookies, analytics technologies, and marketing tools to improve functionality, analyze traffic, and support communication activities.
Can website images differ from final products?
Yes. Product photography, renders, and digital previews are intended for reference purposes only and may vary from physical products.
Contact
How can I contact 4SPACES?
For inquiries regarding products, projects, samples, collaborations, or shipping, please contact us at info@4spaces.ch.